FAQs

Frequently Asked Questions

Shipping:

Q: How long does delivery take?

A: 3-7 business days after processing. Free shipping on $50+

Q: Do you ship to all US states? 

A: Yes! We ship to all 50 states, including Alaska and Hawaii.

Returns:

Q: What is your return policy? 

A: 30-day money-back guarantee. Email us to start a free return.

Q: Are sale items returnable? 

A: Final sale items cannot be returned.

Products:

Q: Are your products cruelty-free?

A: 100% Yes. All The Lush Store products are cruelty-free and dermatologist-tested.

Still have questions? Email us at support@thelushstore.com